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Image of Question MarkBook FAQs--and the Answers
Get the answers to questions about books. Still have questions?

Questions about Books

  1. How can I find books
  2. Do you have a card catalog?
  3. How can I access eBooks? What about NetLibrary?
  4. How do I cite books? What about eBooks?
  5. Where do I check out books?
  6. How long can I check out books? What about Reserve items? 
  7. How many times can I renew my books? Do I have to bring the books with me to renew?
  8. Can I place holds by phone or online?
  9. Can I check out books from the reference collection
  10. Does the library have a copy of my text book
  11. What can I do if the library doesn't own a book I need
  12. How can I find out what new books COM Library has?
  13. What is a call number? How do I find call numbers on the shelf? 
  14. What do I do when the book I am looking for is not on the shelf
  15. The book I want is already checked out to someone else. Can you tell me who has it?
  16. Can I suggest books for the library's collection?
  17. I don't go to COM, or I am an ESL or GED student at COM. Can I still check out books? 
  18. Can I check out books on my friend's card?
  19. Does COM Library provide a way for me to see what other libraries have?

1. How can I find books? 

Search COM Library's catalog of books, pamphlets and audio-visual materials. The catalog is Web based and may be searched from anywhere on campus or at home. 

In the Library, catalog terminals are located in the center of the main floor, in front of the Circulation desk. The computers in the Online Library also access the catalog. See COM Library's Map of the ground floor to see the location of the catalog terminals and the Online Library. To find out more about searching the catalog, go to COM Library's Guide Find Books.

2. Do you have a card catalog?

COM Library no longer has a card catalog in print. All our records are on our computer database catalog, the Library Catalog.

3. How can I access eBooks? What about NetLibrary?

You can access full text books, or eBooks from COM Library's eBooks page. The free eBooks listed on the page are available to anyone with Internet access. Our best single resource for eBooks is NetLibrary. To find out more about NetLibrary, try COM Library's Getting Started with NetLibrary

4. How do I cite books? What about eBooks?

Books
That depends on the style of citation your instructor wants you to use. At COM the most frequently used style is the Modern Language (MLA) Association Style. English papers generally require this style. The American Psychological Association (APA) is also used at COM. Nursing papers require this style. COM Library has created a guide for each of these styles. The guides include specific examples of resources from COM Library, as well as the call numbers for the APA and MLA style guides available in print in COM Library. There is a handout for each available from the handout rack located near the front entrance of COM Library. They are also available online: access the MLA or APA style guides. If your instructor wants you to use a different format, try COM Library's Citations page. 

eBooks
eBooks have special requirements for citation. For instance, did you know that you must include the URL of the Internet source you use? Look at the MLA and APA style guides before you do your research so you know what information you are required to include. That way you won't have to come back and try to find the same site or article again. 

5.  Where do I check out books? 

Circulating materials may be checked out at the Circulation Desk. You do need need your COM ID. See COM Library's Map of the ground floor to see the location of the Circulation Desk.

6. How long can I check out books? How many can I check out at once?

Books
The chart below indicates the number of circulating books and pamphlets each patron type can check out at a time, as well as the length of time items can be checked out.

Patron
# of Items
Length of Check out
COM Students 7 3 weeks/until end of semester
ESL/GED Students 7 3 weeks/until end of semester
COM Employees 10 2 months
Visitor Card Holders 5 3 weeks
TexShare Card Holders 2 3 weeks/until end of semester

Reserve Items
Materials placed on Reserve have a loan period determined by Faculty. Items may be checked out at the Circulation Desk and may have a loan period of Library Use Only, One Day or One Week.

7. How many times can I renew my books? Do I have to bring the books with me to renew?

Books and pamphlets can be renewed two times, if no hold has been placed on the material. Items can be renewed in person or by phone-just call the library at (409) 938-1211 x 205. Books that are already overdue must be present in the library in order to be renewed, and therefore, cannot be renewed by phone.

Due to high demand, reserves and math tapes cannot be renewed.

8. Can I place holds by phone or online?

Holds cannot be placed by phone. You must either be in the library to place a hold at the circulation desk, or you can place a hold through the library's catalog if you are logged in under your user name and password. See Access Your Library Record for information on logging into your record.

9. Can I check out books from the reference collection? 

No. Due to high demand, books in the reference collection stay in the library. You may photocopy content from reference books. There are photocopiers on each side of the circulation desk of the library. Photocopies are 5¢/page. See the library map to locate our photocopiers.

10. Does the library have a copy of my text book? 

Probably not. The library does not make it a practice to acquire copies of the text books used in College of the Mainland's classes. There may be a small chance that the book was: 

a. Donated to the library--the only way to be sure is to check the catalog for the book.  

OR

b. Placed on reserve for your course--the only way to be sure is to check at the circulation desk

11. What can I do if the library doesn't own a book I need? 

There are two main ways for you to get materials from other libraries: TexShare Cards and Interlibrary Loan (ILL). Using your TexShare card is generally the quickest way to get materials from other libraries. 

TexShare Cards
The state of Texas has a reciprocal borrowing program called the TexShare Card Program. You must get your TexShare card from COM Library at the circulation desk. Participating TexShare libraries may extend free reciprocal borrowing privileges to each other's students, faculty and staff. This may include a range of resources, such as checking out books and using library computers and online databases. See the lending policies of specific TexShare libraries. Find out more about the TexShare Card Program. To check local library catalogs, go to Other Libraries.

Interlibrary Loan (ILL)
COM Library offers Interlibrary Loan (ILL) to the students, faculty and staff of College of the Mainland. ILL basically involves COM Library requesting materials from other libraries. Keep in mind that ILLs can take 2-6 weeks. It can take longer depending on availability and other factors, and there is no  guarantee that you will get the item requested. Requesting ILLs during summer sessions is generally not practical. There is no cost to the patron. If the only way to obtain an item is for a fee, COM Library will contact you to inform you of the cost, and ask how you wish to proceed.

To request an ILL, you may get a print form in COM Library on the tables outside the Reference Office. Please fill in all information completely so that we can get your material for you. You may also download forms in Adobe Acrobat format. You must download and install the free Adobe® Acrobat Reader® to read and print this form. Get the ILL Form in Adobe Acrobat Format.

12. How can I find out what new books COM Library has?

COM Library has a display of the newest books located at the entrance to the library. You may also access a list of some of COM Library's latest books, the New Books Sampler

13. What is a call number? How do I find call numbers on the shelf? 

A call number is a unique number assigned to books and other cataloged materials to help locate them on the shelves. COM Library uses the Library of Congress Classification System, as do most colleges and universities. Public libraries and schools generally use the Dewey Decimal system. You will generally be getting the call number from the Library Catalog, COM Library's Catalog. Follow the steps below to find your book. Basically, you will just be breaking down the call number into smaller chunks, locating each portion of the number at a time.

 

1.

You found the book Violence in film and television in the catalog and the call number is: PN1995.9.V5 V565 2002. The first step is to write down or print out the call number. Writing down the title can help you verify that you found the right book.

2.

PN

Using the call number range posted on the shelves (see image below), find the range in which the first letters of your call number would fit alphabetically. Once within the right range, go to the specific letters in your call number, in this case PN. 

Shelf Range Label

3.

1995.9

Then locate the correct number range. These numbers immediately follow the first letters of your call number

This number should be read as a whole number. The Library may have books with the call number PN 1, PN 19, PN 199, and so on, so make sure you are looking in the 1,000's for this book, and not the 100's.

4. 

V5

You should now be seeing books that start with PN 1995.9 

Now find the V's, arranged alphabetically, so that PN 1995.9 A would be before PN 1995.9 V. Once you have found PN 1995.9 V, find 5, which will be arranged numerically within the PN 1995.9 V's. 

5. 

V565

In some cases there may be no more numbers or letters in your call number, but this book has additional numbers. 

As in step #4, first find the letter V, the the number 565.

6.

2002

If the book has the year published in the call number, it will be arranged chronologically. For instance PN1995.9.V5 V565 1940 would come before PN1995.9.V5 V565 2002 on the shelves.

It's good to double check the title just to make sure you've got the right book. You may also want to look at the books located near the one you found, as they will probably be on the same topic. A - P call numbers are located on the Ground Floor, West Side (to the left side of the library as you face circulation). Q - Z call numbers are located on the Mezzanine (the second floor of the library). See the COM Library Ground Floor and Mezzanine maps (click the back button of you browser to get back to this page, if you choose to look at the maps).

Special Collections
Some of the books in COM Library are in special collections. Special collections are collections of books by subjects of special interest to library patrons. COM Library has the following special collections: Baker & Taylor (leisure reading), Juvenile (books for children), Reference (books with factual information that cannot be checked out) and Texana (books on Texas and Texans). How do you know if the book you have looked up is in a Special Collection? The last part of the call number will tell you: PN 603.1 L34 Texana.

14. What do I do when the book I am looking for is not on the shelf

Here are some steps to go through when you cannot locate a book on the shelf that is in the library catalog: 

a. It may be checked out. You can check in the  Library Catalog to see if it is checked out: 

When searching the catalog for books, you will retrieve a list of titles. Under the title information is another row that includes the location, call number and status. The status will indicate whether the book is Not Checked Out, or Checked Out.

b. Did you look in the right collection? Some of the books in COM Library are in special collections. COM Library has the following special collections: Baker & Taylor, Juvenile, Reference and Texana. How do you know if the book you have looked up is in a Special Collection? The last part of the call number will tell you: PN 603.1 L34 Texana.

c. Are you reading the call number correctly? See the chart above for help in reading the call number.

d. It is possible that the book has been used recently and may be on a desk or table nearby. 

e. If you still are unable to locate the book, ask a library staff member for help. We may be able to help you locate the item, or place it on hold for you.

15. The book I want is already checked out to someone else. Can you tell me who has it?

No, however library staff can tell you when it is due back and place the book on hold for you. COM Library follows the American Library Association's (ALA) Code of Ethics, which states: 

"We protect each library user's right to privacy and confidentiality with respect to information sought or received and resources consulted, borrowed, acquired or transmitted."

16. Can I suggest books* for the library's collection?

COM students, faculty, staff and visitor's card holders may suggest books for COM Library. COM Library has Book Request forms at the Circulation Desk. If you would like to suggest a specific book, include Title, Author, Publisher and Publication date, or as much of that information as you know. If you don't know a specific book but feel the library should acquire more books on specific topics or subjects, let us know the subject and we'll find the books. Place your Book Request form in COM Library's Suggestion Box located at the Circulation desk.

You may also call or email the collection development librarian at (409) 938-1211 x 204 or email at dl-library-collection@com.edu with the same information, or mention your suggestion to any library staff.

*Books generally take 6-8 weeks from the date ordered to the time they are placed on the shelf, but it can take longer depending on availability and other factors. COM Library will inform you when your book has come in or inform why it was not available.

TipTip: Want to request books but don't know where to start? 
Try Select Books, a page designed to help you with book selection.  It brings together sites that inform about books, such as Bestseller Lists, Book Reviews, First Chapter Collections, New Books, Publishers, and Retailers.

17. I don't go to COM, or I am an ESL or GED student at COM. Can I still check out books? 

Yes. If: 

a. ESL/GED
You are an ESL or GED student at COM. ESL/GED students can get a library card by presenting their registration slips at the circulation desk in the library. This library card will be good for each semester that you are registered. See COM Library's Map of the ground floor to see the location of the circulation desk. 

OR

b. Visitor
You have a COM Library visitor's card. The visitor's card is available to resident's of Dickinson, Hitchcock, LaMarque, Santa Fe and Texas City (these cities comprise COM's tax base) and cost $10.00/year. Get one at COM Library's circulation desk with proof of residence, such as a current Texas driver's license or ID. 

Note to visitors: COM Library is located on the lower and mezzanine levels of the Learning Resources Center.

OR

c. TexShare
You have a current TexShare card. You can check out two books. See more about the TexShare program and COM Library's TexShare policy.

18. Can I check out books on my friend's card?

No. If you are a COM student, faculty or staff member you need to use your own card. If you are a visitor, you can get a visitor's card--see #17 for details.

19. Does COM Library provide a way for me to see what other libraries have?

Yes. Access COM Library's Other Libraries page, which has links to academic and public libraries and catalogs in the Galveston/Houston area, Texas, TexShare libraries and US & World libraries.

Questions?

If you still have questions after reading this guide, try some of COM Library's FAQs, or you may ask the Reference Librarian for assistance. The Reference Office is located on the ground floor of the library near the Online Library.

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